PRIVACY POLICY

1. Information We Collect

When you use the contact form on our website, you voluntarily provide us with the following information:

• Full Name: To address you properly.
• Email Address: To allow us to respond to your inquiry.
• Company Name (optional): If you wish to identify yourself as part of an organization.
• Contact Message: The content of your inquiry or request.

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and provide customer support.
• Communicate with you about our services and projects.
• Improve our website and user experience.

3. Data Storage and Security

We implement industry-standard security measures to protect your information, including SSL/TLS encryption for data transmission and secure servers hosted on protected cloud infrastructure. Access to your data is strictly limited on a need-to-know basis.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Third-party vendors who assist us with web hosting, email delivery, and analytics.
• Legal Requirements: When required by law or to protect our rights and safety.
• With Your Consent: When you explicitly consent to such sharing.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website traffic, and improve functionality. You can control cookie preferences through your browser settings.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information.
• Correction: Update inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, contact us at devesh.joshi38@gmail.com.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. Active client data is typically retained for the duration of the business relationship plus 7 years for legal and accounting purposes.

8. International Data Transfers

Our services are operated from the United States (Seattle, Washington). By using our services, you consent to the transfer of your information to the U.S., where data protection laws may differ from your country of residence.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection without parental consent, we will delete that information promptly.

10. Third-Party Services

Our website may integrate with third-party services like Google Analytics, Facebook Pixel, and payment processors. These services have their own privacy policies which we encourage you to review.

11. California Privacy Rights (CCPA)

California residents have rights to Know, Delete, and Opt-Out. We do not sell personal information. Email us at devesh.joshi38@gmail.com with "CCPA Request" to exercise these rights.

12. European Union (GDPR) Compliance

For EU users, our legal basis for processing includes Consent, Contract fulfillment, Legal obligation, or Legitimate interests. You have the right to lodge a complaint with your supervisory authority.

13. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or prominent notice on our website.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at devesh.joshi38@gmail.com.

15. Consent

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.